Community Home Health Care & PPL: Strengthening CDPAP for You
Community Home Health Care is excited to be an approved facilitator for the Consumer Directed Personal Assistance Program (CDPAP).
We will be partnering with the new statewide fiscal intermediary, Public Partnerships LLC (PPL), to make sure you continue receiving the best care from your trusted personal assistants.
What This Means for You
- Your eligibility for CDPAP and the services you receive will stay the same.
- Services to consumers and payments to personal assistants will continue without interruption.
- We will make sure you continue receiving care and services in the ways that matter to you.
What You Need to Do Now
You will need to transition to PPL by March 28, 2025. You can work with Community Home Health Care to complete the process.
Community Home Health Care will reach out to you to start the transition and make sure you are all set to continue with CDPAP. However, you do not have to wait to hear from us. Starting January 6, 2025, you can call us at (866) 333-2025 or email us at pplonboarding@commhealthcare.com
Here are the steps to transition:
Consumers
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Personal Assistants
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Staying Connected
We are proud to be working with PPL to provide you with the best possible care and support. Please reach out to us at (866) 333-2025 or pplonboarding@commhealthcare.com with any questions. You can also find more information about PPL and CDPAP at PPL’s website, pplfirst.com/cdpap.

You can hire a family member or friend to provide the care you need in your own home. Your caregiver will be paid and receive benefits through the Consumer Directed Personal Assistance Program (CDPAP). There will be no charge to you.
At Community Home Care, our job is to ensure that your home care runs smoothly and successfully.
We help you enroll in the CDPAP program, manage payments and benefits to your caregiver, and help you change caregivers should the need arise.
Family First

At Community Home Care, our goal is to enhance the lives of our clients and their families. You can hire most family members or friends to provide care in your own home.
What’s the best part?
You won’t have to worry about strangers providing your care because you already know the best person for the job. You get to live independently on your terms—and your family member or friend gets paid.

Have A Question?
Contact Community Home Care with any questions you have about CDPAP. We know you value your independence, and we work hard to make sure you can remain in your own home.
YOUR HOME, YOUR COMMUNITY
How CDPAP Works
CDPAP is a New York State Department of Health Medicaid program that allows you to control your home care. You can choose, train, and guide your Personal Assistant to provide the exceptional care you deserve. That’s right—family members or friends get paid to be your caregiver!
Testimonials
Community is always reachable, and there's never a time when I feel I'm completely on my own, whether it's an issue with my husband's care or a problem that the aide might have. At all times, and in all ways, Community smooths the way for us. They make my life, and the life of my family so much easier.
– Marry L
I thank Community a million times over for their ongoing support with everything. I can't afford to lose my aide and I know it's Community that's keeping him satisfied in his job. I just hope that they'll be there for me forever.
– Paul Beker
I never hesitate to call when I have a problem because I know there will be a listening, sympathetic ear and that they will be eager to help me. I don't know if it's amazing luck or that we have a guardian angel that's watching out for us, but Community is certainly the best thing that has happened in our lives in the past twelve years.
– Debra K
From our very first contact with Community, we knew we were in good hands. I was never treated as a wheelchair bound anonymous person, a representative came down to our house to meet us to get a complete picture of our circumstances and specific needs. They showed great interest in everything we requested and followed through on every detail.
– Sarah F
WE DO THINGS DIFFERENTLY
Why Clients Choose Us

Kind Staff
Our team is compassionate, caring, and dedicated to helping our clients live comfortably and independently in their homes.
Quick Service
We’ll process your CDPAP application quickly so you can choose your caregiver and receive the services you need to retain your independence.
Honest Answers
At each step of the process, we’ll give you clear, accurate information about what CDPAP can offer you. We never make false or misleading claims.